To protect EDCOINERS from scammers and to ensure that issues faced by EDCOINERS are attended to in a systematic way so that EDCOINERS receive the utmost care, the EDCOIN FOUNDATION has invested in the FRESHDESK ticketing system.

This provides a safe pathway to official resources and official assistance from the EDCOIN CUSTOMER SUPPORT team. 

Information, screenshots and video recordings about you and your EDCOIN-related wallets should never be shared in Telegram groups or any social media as they can expose your wallet and personal information to scammers.


Via the FRESHDESK ticketing system, you can safely share information, screenshots and video recordings with EDCOIN CUSTOMER SUPPORT, away from the prying eyes of scammers.

Here is a 3-point summary of why customer support via the Freshdesk system is worth the trouble for cryptocurrency or digital asset holders:

  1. Freshdesk is a cloud-based customer support system, which means that it can be accessed from anywhere in the world with an internet connection. This is crucial for cryptocurrency or digital asset holders, who may be located in different parts of the globe.
  2. Freshdesk is a comprehensive customer support system that offers a variety of features, including a ticketing system, a knowledge base, and self-service options. This allows cryptocurrency or digital asset holders to get the help they need quickly and easily, without having to wait on hold or speak to a representative.
  3. Freshdesk is a secure customer support system that encrypts all data at rest and in transit. This is important for cryptocurrency or digital asset holders, who need to protect their sensitive financial information