I did not receive my Freshdesk ticket/ticket number. What do I do? :

I did not receive my Freshdesk ticket/ticket number. What do I do? Print

Created by: Kav C

Modified on: Fri, 13 Oct, 2023 at 10:58 AM

[Updated 10.2023]

If you have created a ticket via EDCOIN CUSTOMER SUPPORT's Freshdesk system but you did not receive the ticket number, please try the following:

1. Please check your SPAM folder.

2. If you cannot locate any relevant email, please try logging in to https://edcoin.freshdesk.com/support/home once again and view your ticket(s).

Doing 1 or 2 above should help you locate your ticket number and you can continue your conversation with EDCOIN CUSTOMER SUPPORT using the same ticket number/conversation.

Kav is the author of this solution article.

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I did not receive my Freshdesk ticket/ticket number. What do I do? Print

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