[Updated 12.2023]
EDCOIN CUSTOMER SUPPORT operates in the GMT+8 | UTC+8 | Philippines | Singapore time zone from 10am to 7pm, Monday to Friday.
Please rest assured that even outside of operational/business hours, you are welcome to raise a Freshdesk ticket and our team will attend to your ticket in due course.
If you have initiated a Freshdesk Ticket Number or submitted a request for assistance, please permit up to 72 hours for response, allowing for weekends, non-working hours, time zone differences, public holidays and at times, a queue during peak periods.
Thank you.