[Updated 11.2023]

The operational hours of EDCOIN CUSTOMER SUPPORT are:

Mondays-Fridays

Between 1000 hours - 1900 hours

GMT+8 | UTC+8

If you have initiated a Freshdesk Ticket Number or submitted a request for assistance, please permit up to 72 hours for response, allowing for weekends, non-working hours, time zone differences, public holidays and at times, a queue during peak periods.