I need to change or update my email address that I used for the KYC of EDCOIN App. How can I go about it? :

I need to change or update my email address that I used for the KYC of EDCOIN App. How can I go about it? Print

Created by: Kav C

Modified on: Mon, 13 Nov, 2023 at 6:52 AM

[Updated 11.2023]

Please reach out to EDCOIN CUSTOMER SUPPORT.

We have an FAQ article here to assist you:

https://edcoin.freshdesk.com/support/solutions/articles/82000472952-how-do-i-contact-reach-edcoin-customer-support-

You will need to provide sufficient proof of identification to EDCOIN CUSTOMER SUPPORT via our Freshdesk System.

Please provide:

1. A copy of the front of your National ID/Passport

2. A copy of the back of your National ID/Passport

3. Explain in your email the reason for the change of email address.

Additional details may be required by EDCOIN CUSTOMER SUPPORT to facilitate your change of email request but rest assured that via the Freshdesk Ticketing system, your personal details are safe.

Our EDCOIN CUSTOMER SUPPORT team will respond to your ticket within 72 working hours. GMT+8 time applies.

Kav is the author of this solution article.

Did you find it helpful? Yes No

I need to change or update my email address that I used for the KYC of EDCOIN App. How can I go about it? Print

Related Articles