[Updated 11.2023]
Please reach out to EDCOIN CUSTOMER SUPPORT.
We have an FAQ article here to assist you:
You will need to provide sufficient proof of identification to EDCOIN CUSTOMER SUPPORT via our Freshdesk System.
Please provide:
1. A copy of the front of your National ID/Passport
2. A copy of the back of your National ID/Passport
3. Explain in your email the reason for the change of email address.
Our EDCOIN CUSTOMER SUPPORT team will respond to your ticket within 72 working hours. GMT+8 time applies.