FAQ

What is the official EDCOIN YouTube Channel?
Updated 10.2023 The official YouTube channel for all things EDCOIN is https://www.youtube.com/@EDCOINOFFICIAL Tutorials and event recordings in...
Mon, 9 Oct, 2023 at 7:02 AM
What is Cryptocurrency?
[Updated 10.2023] What is cryptocurrency? Cryptocurrency is a digital or virtual currency that uses cryptography for security. A cryptocurrency is diff...
Mon, 9 Oct, 2023 at 7:06 AM
What is Blockchain?
[Updated 10.2023] What is blockchain?   Blockchain is a technology that allows for secure, transparent, and tamper-proof transactions. It is a distrib...
Mon, 9 Oct, 2023 at 7:00 AM
What are the similarities and differences between Digital Assets and Cryptocurrencies?
[Updated 10.2023] A digital asset is any asset that exists in digital form, such as a cryptocurrency, a non-fungible token (NFT), a digital stock, or...
Mon, 9 Oct, 2023 at 7:15 AM
How long does it take my EDCOIN (EDC) withdrawal to be approved?
[Updated 10.2023] If you have initiated a withdrawal from your EDCOIN App, please permit up to 72 hours for withdrawal requests via the EDCOIN App to be...
Sat, 25 Nov, 2023 at 6:13 PM
Why is my withdrawal taking so long?
[Updated 10.2023] If you have initiated a withdrawal from your EDCOIN App, please permit up to 72 hours for withdrawal requests via the EDCOIN App to be...
Sat, 25 Nov, 2023 at 6:11 PM
Is there support in the French language?
[Updated 10.2023] The de facto language for EDCOIN CUSTOMER SUPPORT is English. However, you may write in to EDCOIN CUSTOMER SUPPORT in your preferr...
Thu, 12 Oct, 2023 at 6:49 AM
Should I buy/sell EDCOIN (EDC) from/to another person/a stranger?
[Updated 10.2023] If you wish to buy/sell EDCOIN (EDC), it is recommended that you utilize the WhiteBIT exchange where EDCOIN (EDC) is listed and you ca...
Tue, 24 Oct, 2023 at 7:14 AM
I purchased EDCOIN (EDC) many years ago. What do I do to retrieve my EDCOIN (EDC)?
If you have never downloaded the EDCOIN APP and/or logged into your EDCOIN APP, it is best that you reach out to EDCOIN CUSTOMER SUPPORT. Please read th...
Wed, 11 Oct, 2023 at 3:23 PM
I did not receive my Freshdesk ticket/ticket number. What do I do?
[Updated 10.2023] If you have created a ticket via EDCOIN CUSTOMER SUPPORT's Freshdesk system but you did not receive the ticket number, please try ...
Fri, 13 Oct, 2023 at 10:58 AM