FAQ :

FAQ

How do I convert EDCOIN (EDC) into EDPOINTS to earn extra EDPOINTS in my MASTER EDCOIN WALLET @ ME WALLET ANDROID App?

[Updated 10.2023] We have prepared a tutorial for you: https://youtu.be/F_8mVnZlkPM You can download the Android version of MASTER EDCOIN WALLE...

Mon, 9 Oct, 2023 at 9:37 AM

How many versions of MASTER EDCOIN WALLET @ ME WALLET are there?

[Updated 10.2023] There are only two versions of MASTER EDCOIN WALLET @ ME WALLET. An Android version and a Web Application version. To download...

Mon, 9 Oct, 2023 at 9:41 AM

What is the link to download MASTER EDCOIN WALLET @ ME WALLET?

[Updated 10.2023] The MASTER EDCOIN WALLET @ ME WALLET is available in both ANDROID and WEB APP versions. To download MASTER EDCOIN WALLET @ ME WALL...

Thu, 12 Oct, 2023 at 6:15 AM

Why is there a WEB APP version of MASTER EDCOIN WALLET @ ME WALLET?

[Updated 10.2023] For iPhone users, we currently do not have any development plans in 2023 for iPhone/Apple Appstore. However, development, enhance...

Tue, 26 Dec, 2023 at 4:16 AM

I tried to withdraw from ME Wallet but instead I see a "Blockchain" Unable to compute the transaction fee. Please contact ME Wallet Support Team." What do I do?

[Updated 10.2023] We are sorry that you have encountered this error message when you were trying to make a withdrawal from your MASTER EDCOIN WALLET @ M...

Fri, 13 Oct, 2023 at 11:16 AM

I forgot my ME WALLET password. But when I tried to reset my password, I see this message: "RESET PASSWORD: Password Token is already used. Please make a request again to update the password."

[Updated 10.2023] We are sorry that you have encountered this error message when you were trying to reset your password for your MASTER EDCOIN WALLET @ ...

Tue, 17 Oct, 2023 at 4:11 AM

I am having problems with my ME WALLET password and I see this message: "Invalid Password". What do I do?

[Updated 10.2023] We are sorry to hear that you are experiencing challenges with your MASTER EDCOIN WALLET @ ME WALLET password. If you've fo...

Fri, 13 Oct, 2023 at 12:37 PM

I am unable to open my MASTER EDCOIN WALLET @ ME WALLET.

[Updated 10.203] If you are unable to open your ANDROID app version of the MASTER EDCOIN WALLET @ ME WALLET, please try: 1. Uninstalling 2. Re-d...

Fri, 13 Oct, 2023 at 2:03 PM

What documents are required for the KYC? (Know Your Customer)

[Updated 10.2023] For the KYC process, for your KYC document, you can use your 1. Driving License or 2. Identity Card or 3. Passport or 4. If you...

Mon, 13 Nov, 2023 at 6:53 AM

My MASTER EDCOIN WALLET (ME WALLET) app keeps crashing/closing unexpectedly. What can I do?

[Updated 10.2023] We are sorry that you are experiencing difficulties in operating the MASTER EDCOIN WALLET App. If the app suddenly closes when you...

Fri, 20 Oct, 2023 at 4:28 PM